Frequently Asked Questions

  • PLAYER Connect is your membership to the PLAYER app — the network connecting players directly with clubs across the non-league pyramid. Once you're a member, you can build your profile, apply to live opportunities at clubs, and get access to PLAYER showcases where clubs come to watch.

  • PLAYER works across Steps 1–7 of the non-league pyramid and academy level. Whether you're looking to step up, find a new club, or get back into the game, there are opportunities on the board for you.

  • Clubs post live openings on the Opportunities Board. You apply directly through the app — no agent, no middleman. Clubs can view your profile, watch your footage, and message you directly.

  • You'll get immediate access to the PLAYER app. You can build your profile straight away and start applying to opportunities.

  • Your £120 payment gives you full access to the PLAYER app for 12 months — your profile, the Opportunities Board, direct messaging with clubs, and eligibility for PLAYER showcases. As a founding member, any new features we launch during your term are included at no extra cost.

  • PLAYER Connect launches on 1st August. Founding members who join now lock in the £10 launch price.

  • Yes. At checkout you can choose to split your payment with Klarna — £40 today, £40 next month, and £40 the month after. No interest.

  • No. Your membership runs for 12 months. At the end of your term you can choose to renew to keep your access — you won't be charged automatically.

  • Payments are non-refundable except where required by law. If you're a UK or EU consumer you may have a 14-day cancellation right, but by requesting immediate access to the app at checkout you may lose that right once your access begins. Full details are in our Terms & Conditions.

  • Email us at hello@playerapp.co and we'll get back to you quickly.